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Drain blocked effecting flat block flooding lobby area and effecting foundations

Reported via mobile in the Blocked drain or gully category anonymously at 21:27, Wednesday 9 October 2024

Sent to Surrey County Council less than a minute later.

Drain cleared 02/09/2024 however debris left on road and has caused drain to subsequently block. This was done incorrectly and negligently by the council. This needs to he fixed as this can effect the foundations of my property and is causing water, mud and debris to come into the common lobby of my property. If this is not resolved I will report to the ombudsman and go through your insurance as this is totally unacceptable and causing distress and worry amongst all residents. Please clear all drains in the area and all debris once drains are cleared so this problem is resolved. Our concerns are that this will effect the foundations of out timber framed property especially as we are going into winter. Your help and assistance will he greatly appreciated

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Updates

  • Awaiting processing

    Posted by Surrey County Council at 21:27, Wednesday 9 October 2024

  • Enquiry closed - response provided to original reporter

    State changed to: Closed

    Posted by Surrey County Council at 08:17, Friday 11 October 2024

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